Frontline Workforce Staff and Job Seekers Need Essential Technology Tools Now More than Ever

April 10, 2020

Reviews challenges and recommendations for assisting individuals affected by the COVID-19 crisis.

The COVID-19 pandemic has forced millions of Americans and government and nonprofit staff to life online. Access to updated devices, broadband Internet services, and appropriate technology skills are more essential than ever to the health and welfare of the nation. Staying current with local health regulations, accessing telehealth resources, applying for government benefits, searching for jobs, and participating in the community all require reliable access to the Internet in an era of social distancing. This essay identifies several potential short-term solutions to the challenges faced by the workforce development system, workers, and job seekers.