RUTGERS Edward J, Bloustein School of Planning and Public Policy

SPOTLIGHTS

Social Media for One-Stop Career Center Frontline Staff

The Heldrich Center has released the latest brief in its series on using social media to support job search. Social Media for One-Stop Career Center Frontline Staff: Supporting Job Search and Improving Customer Service, by Michele Martin, Savannah Barnett, and Robb C. Sewell, is specifically directed toward frontline staff in the nation's One-Stop Career Centers. The brief discusses the growth of social media in recruitment, reviews key tools, and discusses strategies for using these tools to support job seeker customers.

Also available are a podcast with co-author Michele Martin and a transcript of the podcast.

The other briefs in the series are Social Networking for Workforce Professionals: A Primer and Graduating to Success in Employment: How Social Media Can Aid College Students in the Job Search.

Jeff Stoller Appointed Assistant Commissioner of Labor

The New Jersey Department of Labor and Workforce Development (NJDLWD) has appointed Jeff Stoller, the Heldrich Center's Director of Communications and Outreach, as Assistant Commissioner for Labor Planning and Analysis. Jeff joined the Center's professional staff in 2004, after a long career as labor and human resources specialist at the New Jersey Business and Industry Association.

As Assistant Commissioner, Jeff will continue to work on many of the workforce issues he contributed to during his years with the Center, such as industry-specific talent networks, user-friendly labor market information, evaluations of training programs, and new approaches to career and technical education. His transition to NJDLWD follows the recent appointment of Dr. Aaron Fichtner, also previously with the Heldrich Center, as Deputy Commissioner of that department.

We wish Jeff every success and thank him for his many contributions to the Heldrich Center for Workforce Development.

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