Research Report

    • Employer Perceptions of Associate Degrees in Local Labor Markets: A Case Study of the Employment of Information Technology Technicians in Detroit and Seattle

      Feb 10, 2012

      Through in-depth interviews with managers responsible for hiring information technology technicians, examines their perceptions of associate and bachelor's degree holders in two contrasting labor markets: Detroit and Seattle. Provides suggestions on how an understanding of the specific qualities employers expect in credential holders and of the role of the local labor market can help colleges better engage with employers and fine-tune their programs to more effectively meet students' and employers' needs.

    • Strategies Used by Employment Service Providers in the Job Development Process: Are they Consistent with What Employers Want?

      Nov 08, 2011

      Describes the results of a study of job development/placement professionals’ strategies in the employment process, compare the results to employer perceptions of the employment process from recent literature, and identifies implications for job development/placement practice based on this comparison.

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    • Identifying Gaps and Setting Priorities for Employment and Training Research

      Oct 18, 2011

      Reviews workforce and related research funded by several federal agencies. Also reviews research and evaluation projects undertaken by regional, state, and local workforce agencies and research supported by several national and regional foundations, as well as research that has been or is being conducted independently by leading researchers without substantial public or private support. Identifies high-priority research topic areas to examine over the next five years.

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    • Attitudes and Beliefs of Job Development Professionals toward Employers

      Sep 07, 2011

      Explores the attitudes and beliefs of job development professionals toward employers. Finds that length of service in the profession affected job developer attitudes and beliefs.

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    • Social Enterprise Businesses: A Strategy for Creating Good Jobs for People with Disabilities

      Jun 07, 2011

      Defines social enterprise businesses, identifies different models and how they operate, and illustrates these models with profiles and examples of social enterprise businesses operated by private, nonprofit organizations that employ people with disabilities in community settings.

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    • Ready and Able: Addressing Labor Market Needs and Building Productive Careers for People with Disabilities through Collaborative Approaches

      May 16, 2011

      Presents 13 in-depth profiles of diverse business-workforce partnerships nationwide that use market-driven strategies to help employers recruit, hire, train, and retain employees with disabilities.

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    • Solutions at Work: Progress Report, 1997-2007

      Jun 22, 2007

      Reflects upon the Heldrich Center’s accomplishments and achievements during its first decade.

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    • Profile of the New Jersey E9-1-1 System

      Dec 11, 2006

      Provides an overview of the entire E9-1-1 consolidation study; describes the system’s evolution, key relationships, and the current method of delivering E9-1-1 services in New Jersey; and analyzes and compares Public Safety Answering Points based on three criteria.

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    • Reorganizing 9-1-1 Operations: Consolidation in Other States

      Dec 11, 2006

      Provides an overview of E9-1-1 consolidation in six states and two regions, examines research on consolidation trends, and explores lessons that may inform New Jersey’s future strategy.

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    • Saving Lives, Increasing Value: Consolidating New Jersey’s 9-1-1 Emergency Services

      Dec 11, 2006

      Examines the opportunities for consolidating New Jersey’s local 9-1-1 emergency communication services and finds that a majority of all the 9-1-1 call centers operating in New Jersey are likely to be inefficient and are candidates for consolidation.

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