Research Products

Workforce Information Customer Satisfaction Assessment: A Primer for State and Local Planning

Saturday, June 1, 2002

Provides state workforce information professionals with assistance in the development of strategies for assessing customer satisfaction with workforce information products and services as well as guidance to workforce board members, partner organizations, and other stakeholders regarding their roles in creating customer-focused, continually improving workforce systems.

Workforce Policy & Practice
Product Type: 
Research Publications & Reports
File Type: 
Portable Document Format (.pdf)
PDF icon LMI_Primer.pdf243.19 KB